Luxury Hotel Manager - 5-Star Resort in Bali
Join The Royal Santrian Luxury Villas & Spa, an award-winning 5-star retreat nestled in the heart of Ubud, Bali. As our Hotel Manager, you will lead a world-class team to deliver unparalleled guest experiences, blending Balinese hospitality with modern luxury standards. With a rich history of excellence, The Royal Santrian has been a beacon of hospitality in Bali for over a decade, consistently earning accolades for its exceptional service and commitment to sustainability.
In this role, you will oversee daily operations, ensuring seamless guest experiences from check-in to check-out. You will manage a team of 20+ staff, including front desk agents, housekeeping, and concierge, using advanced property management systems like PMS (Property Management System) and CRM (Customer Relationship Management) tools. Your strategic vision will drive revenue growth, while your operational expertise will maintain the resort's impeccable standards.
This is your chance to shape the future of luxury hospitality in Bali. If you are passionate about hospitality, have a proven track record in luxury hotel management, and are ready to elevate The Royal Santrian to new heights, we want to hear from you.
📋 Tanggung Jawab Pekerjaan
- Oversee daily operations and ensure adherence to luxury hospitality standards.
- Manage a team of 20+ staff, including front desk, housekeeping, and concierge.
- Use PMS and CRM tools to streamline operations and enhance guest experiences.
- Drive revenue growth through strategic marketing and sales initiatives.
- Maintain high standards of cleanliness and guest satisfaction.
- Ensure compliance with health and safety regulations.
- Develop and implement training programs for staff.
- Represent The Royal Santrian at industry events and conferences.
🎓 Kualifikasi & Syarat
- Minimum 5 years of experience in luxury hotel management.
- Proven track record in leading high-performing teams.
- Certification in hospitality management (CHM) or equivalent.
- Fluency in English and Bahasa Indonesia.
- Strong understanding of PMS and CRM systems.
- Excellent communication and leadership skills.
- Ability to work under pressure and meet tight deadlines.
- Passion for Balinese culture and hospitality.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang